Techni-Build PCs is a small, independent shop in West Springfield, Massachusetts. We build custom computers and repair the ones people already own, and we do it the way we'd want it done for us.
Like a lot of shops, this one began as a hobby that got out of hand. A few builds for friends turned into builds for their friends, then into weekend repairs at a kitchen table covered in anti-static bags.
The turning point wasn't a business plan, it was frustration. Too many people were being handed a bill they didn't understand, for a repair they didn't need, on a machine that had been "fixed" by swapping parts until the symptom went away. We thought that people deserved somewhere they could bring a computer and get the truth about it, even when the truth was this isn't worth fixing.
So Techni-Build started with two rules that haven't changed since: you see the parts list, and you approve the price before we start. Everything else, the burn-in testing, the cable management, the phone calls answered by the person who actually did the work, grew out of those two.
A gaming rig put together on a dining room table for a friend who couldn't afford what the big-box store was asking. It's reportedly still running.
Builds and repairs by referral only, evenings and weekends, while working day jobs. The waiting list outgrows the free time.
The business is established in a home in West Springfield, with a bench, diagnostic equipment, and enough parts for the common stuff.
No account managers, no ticket queue. When you call, one of these two picks up.
With a background in fabrication and electronics, Eli brings a hands-on approach to every build and repair. He's a gamer at heart and loves a good challenge. Eli also has a background in music and was apart of a band for 5 years.
Jon has always had an interest in technology and problem solving. He is currently in school for computer science and has a background in programming and working on computers. Up until the start of Techni-Build he was even running a computer/computer part sidehustle on eBay.
Every part, every price. If you want to source a component yourself, that's fine by us.
The quote is the price. If we find something else, we stop and call you before spending your money.
Including the unprofitable ones. We'd rather lose a job than sell you a repair that isn't worth it.
We live here. Our customers are neighbors, and that's a much better incentive than any warranty policy.
Whether you need a machine built, a machine fixed, or just a second opinion on what someone else told you, we are always willing to chat.