Repairs & Upgrades

Broken, slow, or
just not right?

Bring it in and we'll find out why, properly. You get a diagnosis, a price, and a straight answer about whether the fix is worth it, before we start any work.

Common issues

What comes through the door

These are the faults we see most weeks. If yours isn't on the list, it's still worth asking, odds are we've seen it.

Won't power on or post

Dead press of the button, fans spinning with no display, or a board that lights up and goes nowhere. Usually power delivery, memory seating or a failed component, we isolate which.

Blue screens & random crashes

Intermittent reboots, BSODs mid-game, freezes on the desktop. We read the crash dumps and test memory and storage rather than guessing at drivers.

Overheating & loud fans

Thermal throttling, jet-engine fan noise, shutdowns under load. Dust removal, fresh thermal paste or pads, fan curve tuning and airflow correction.

Slow performance

Long boots, stuttering, apps hanging. Often a dying drive, a full boot volume or startup clutter, we find the actual bottleneck before selling you parts.

Virus & malware removal

Pop-ups, browser hijacks, ransom screens and fake support warnings. Cleaned out with your files kept intact wherever it's safely possible.

Storage failures & data recovery

Clicking drives, corrupt file systems, drives that vanish from BIOS. We attempt recovery first, then migrate you to healthy storage.

Upgrades

SSDs, memory, graphics cards, power supplies and cooling. We check compatibility and headroom first so the upgrade actually gets you something.

Windows & software problems

Failed updates, broken boot records, driver conflicts, printers that refuse to cooperate, and clean reinstalls with your data carried over.

Repair request

Tell us what it's doing

Send the details over and we'll come back with a likely cause, an estimate, and the next step. Diagnostics are free, you'll never get a bill you didn't approve.

Don't worry about the technical terms, plain description is genuinely more useful.
How should we reach you? *

One or both, whichever you'd rather we use.

Pickup or drop-off? *

Local pickup and drop-off is available across the greater Springfield area.

Free diagnostics. We contact you with an estimate before any paid work begins.

Good to know

Repair questions we get a lot

Nothing. We'll tell you what's wrong and what it costs to fix at no charge. You only pay if you approve the repair, and the price we quote is the price you pay unless we find something else and check with you first.

Most repairs are done within 48 hours of approval. Jobs that need a part ordered depend on shipping, we'll give you a realistic date up front rather than an optimistic one.

Not if we can help it. We image the drive before any work that puts data at risk, and nothing gets wiped without your explicit go-ahead. If a drive has already failed, we'll tell you honestly what the recovery odds look like before you spend anything.

Absolutely, most of our repair work is on machines from elsewhere. Prebuilts, laptops, older towers, other shops' builds. Bring it in regardless of where it came from.

We'll say so. When a repair costs more than the machine is worth, you'll hear that from us along with the alternatives, including moving your drives and data into a new build if that makes more sense.